Breakthrough Communication Strategies
Accelerate Personal and Team Performance
Psychology, Experience, and Inspiration Combine
To Create New Levels Of Performance And Engagement
You Can Put To Use Immediately
Authentic Communication Is The Foundational Skill That Makes You A Better Leader, Manager, Or Team Member
Communication Strategies Accelerate Individual And Team Performance
A unique blend of psychology, experience, and inspiration.
Expect actionable insights that will have an immediate impact on you…
and your entire organization.
Meet Paul Endress
Leader of the Communication Revolution
Once you’ve started nine companies (four successes, five failures) and sold your software company, what do you do next?
If you’re Paul Endress, you dedicate yourself to understanding how the best leaders of all time communicate, combine it with the latest in modern psychology, and create easy-to-use communication frameworks to share with the world.
Paul first attracted national attention in 2006 with his ground-breaking program I Think I Know What I Think You Said and his Communication Dynamix™ system in 2010. Both of these systems are based upon the revolutionary principle that the success of any communication is the responsibility of the communicator and that understanding ourselves and adapting to those around us is the key to communication success. Research consistently shows that effective communication is one of the foundational (and most often missing) skills of leaders.
His research and the resulting strategies can be found in his best-selling books and programs:
I Think I Know What I Think You Said (2006); The People Puzzle (2008); Who Are These People Anyway? (2009); Communication Dynamix™ (2010); The Magic of Communication Styles (Cardinal House Press, 2015); and Managing By Influence (Cardinal House, 2017).
Building on the success of the Communication Styles 2.0™ model, in The Magic of Communication Styles (2015) Paul has launched a communication assessment and system based on a new methodology. It simplifies and explains the natural communication tendencies of people and teams and shows each person how to make the most of their strengths and gradually improve their weaknesses.
Expect strategies you can use to solve problems and take advantage of opportunities in today’s ultra competitive business environment.
A captivating speaker, Paul has helped tens of thousands of individuals and business executives become outstanding communicators through his coaching, consulting, seminars, speeches, and products.
This includes executives from companies such as Mitsubishi, Chevron, Exxon, Shell, and Halliburton, as well as thousands of other business professionals at corporate events, public seminars, and association events.
Paul has been quoted in USA Today, the New York Times, Wall Street Journal, Forbes magazine and dozens of other leading business publications.
Three Dynamix™ Of Communication
Here Are Three of Paul’s Most Important Distinctions
The Four Foundations Of Authentic Communication™
Authentic communication is level five communication where ideas are exchanged freely in an environment of safety and trust..
This first foundation can be implemented in less than a minute because it’s a change in attitude, not a technique or strategy that needs to be practiced.
It’s easy to blame communication (and other) problems on someone else like I did, but what would happen if you took responsibility for the outcome every time you communicated (or tried to communicate) with someone?
- It’s your responsibility to adapt to the person(s) you are communicating with.
- Use feedback loops to monitor the success or failure of the communication.
- If what you are doing isn’t working, revise your strategy.
Understand Yourself And Those Around You
This foundation is easy to understand and simple to implement. The only downside is that it takes a little more work in the short term, but the upside is that it will improve your communication results for the rest of your life.
In much of the time we spend with people, we tend to do what comes naturally and express ideas using our own natural Communication Style. You can find your Coommunication Style here.
This makes the success or failure of our communication seem random because we don’t really know in advance what we’re going to do naturally. We just do it. That may be good advice when it comes to exercising, but it’s not the way to develop outstanding (or even above average) communication skills.
Without some study, practice, and paying attention to what we are doing we’re likely just to blurt out whatever comes to mind and then success or failure becomes a matter of good or bad luck. And luck isn’t a very good way to ensure better relationships and more of what you want out of life.
Ask, Don’t Tell
The third foundation is based upon the truth that if you tell someone something, you own it. If you ask a question and help the other person(s) discover what you want them to know for themselves, they own it.
Paul’s new book Leading By Influence™ (available late 2017) explores this third foundation in depth and provide strategies and tactics that will enable you to get voluntary, enthusiastic cooperation even when you don’t have authority.
- Help people adopt your ideas and think that the idea was theirs.
- Help people to uncover internal and extermail resources they can use to solve their own problems and take ownership of the solution.
- Use the three steps of the Objection Resolution Principle™ to eliminate resistance and objections to your ideas.
Listen, Don’t Talk
The fourth foundation is based upon the power of listening.
To be an outstanding communicator, you need to understand how the other person(s) perceive the world and the subject of the communication and this can only be done through effective listening.
Unfortunately, our natural tendency when someone talks is to think about what we think about what they said – and when we do this, we miss what they are really saying. The solution is to use the principle of Defined Focus to expend energy and accurately absorb the idea they are transmitting to you.
- Learn the two physiologies of outstanding listening and use them to your advantage to make sure the speaker knows you are listening.
- Use Provocative Questions, Bounce Back Questions, and Reflective Listening to make sure you understand what is really being said.
Communication Strategy Resources From Paul Endress
The Magic of Communication Styles Book
Have you ever wondered why some people just don’t “get it”?
When was the last time you were on the receiving end of a bad communication and thought that you “heard” someone else say one thing, only to find out he or she really meant something else?
In The Magic of Communication Styles, interpersonal communication expert Paul Endress gives you a simple system you can use to understand your natural communication tendencies and the tendencies of those around you. Then join the story of the employees of 366 Solar as they use Paul’s system to understand and become more effective with each other – and show you how to do the same.
In these pages you’ll discover:
- One easy change in thinking that takes seconds to implement and gives you a lifetime of improvement
- How to use the Circle of Styles to quickly get better results from every interaction
- How to quickly “map” anyone’s style so you can instantly understand them
- What makes difficult people “difficult” and how to get them to stop their difficult behavior with you
- How to turn the four primary motivations behind every communication to your advantage
Find Your Communication Style Assessment
Everyone has a natural Communication Style – it’s a person’s regular or familiar communication patterns and the strategies they use to communicate across a broad variety of situations. In other words, it’s how we relate to others.
Here are some quick facts about Communication Styles:
- Everybody (whether they know what it is or not) has a natural Communication Style that he or she uses without thinking.
- You can achieve the best results by adapting your style to the style of the other person(s).
- When you adapt to another person it takes energy because you are doing something that is not natural for you.
- If we’re forced to adapt for an extended period, we eventually run out of energy and revert to our natural style.
- Under stress we tend to revert to our natural Communication Style.
Another characteristic of Communication Styles is that we communicate most easily with people who are most like us or, put another way, those individuals who have a Communication Style that is similar to ours. Conversely, it’s most difficult for us to communicate with those who are not like us and have dramatically different Communication Styles.
The new Communication Styles 2.0 software and algorithm reveals your natural communication tendencies and delivers your Personal Insight Report in less than ten minutes.
The online assessment instantly delivers a customized report full of actionable insights that you and everyone in your group can use to understand each other and get fast improvement – even if you have been communication challenged in the past.
Paul is a dynamic and engaging speaker with a decade of experience consulting with companies, coaching individuals, conducting seminars and workshops, and presenting keynotes. This experience has resulted in a level of professionalism that makes Paul easy to work with and assures that he will develop and deliver a program that will both entertain and educate your audience.
Due to a reduced travel schedule, Paul is currently only conducting one live program per month.
Whether your group needs a ten person seminar or a keynote for a three thousand person meeting, we look forward to finding out about your event and how our teams can work together to create a program that will have people thanking you for years.
Our audiences give him the highest possible ratings. And I must tell you, we have very finicky audiences!
– Chere Estrin, Ph.D., Estrin LegalEd